Services

Property Management

We offer a full and comprehensive property management service to our clients and currently manage a substantial property portfolio ranging from North Yorkshire to the Scottish Borders. Our services cover the following property types;

  • All commercial property sectors; retail, industrial, leisure and office
  • Multi let commercial blocks
  • Single let commercial units
  • Residential blocks
  • Residential & commercial ground rent portfolios

We aim to provide a fully transparent and accountable management service working with the client and tenants in a way that always provides them with best value.

We take full responsibility for the day-to-day management of a client‘s property ensuring that it operates smoothly for the benefit of the tenants. Owners of properties have an ever increasing burden of responsibility with increasing red tape. Our aim is to relieve our clients of this administrative burden.

We ensure that we deal with tenants in a fair and straightforward way providing one point of contact for all matters. In this way we make sure that we get to know the tenants and build up mutual trust and confidence.

We also offer an in-house maintenance service, who offer a quick response to landlord and tenant maintenance issues 24/7 only available to our retained property management clients and their tenants.

We take full responsibility for financial reporting, producing simple to understand bespoke financial reports to meet individual client‘s requirements. These normally tie in with the client‘s quarterly VAT reporting cycle. Our property management department accounts use market leading Trace / Tramps accounting software.

 

Our property management clients can rely on our team‘s diverse range of skills, providing strategic investment and property management advice, conducting landlord and tenant negotiations such as lease renewals and rent reviews and agreeing lettings and disposals, in one seamless package.

Our aim is to take full control of property management and tenant liaison, leaving the client with more time to concentrate on taking their business forward.

Property management services call on a wide range of skills including;

  • Drawing up clear and unambiguous management agreements to ensure that our responsibilities and charging structure are not open to any misunderstanding
  • Reviewing all existing contracts to ensure best value. Renegotiating contracts and re-tendering where appropriate
  • Reviewing existing tenancies and agreements. Looking for opportunities to add value through asset management, rent reviews / lease renewals, letting vacant parts, development opportunities etc.
  • Facilities management and property maintenance. Ensuring that all plant, hard and soft landscaping issues are addressed and clients property is correctly maintained.
  • Drawing up realistic service charge budgets. Liasing with tenants to smooth through any changes or one off expenditure requirements
  • Administering the service charge and ensuring that all suppliers provide a service which meets or exceeds expectations
  • Providing client and tenants with easy to understand service charge reports
  • Ensuring that rent and service charge is collected in a timely fashion.
  • Ensuring that the tenants comply with their obligations under their leases. Taking such action as necessary to deal with any breach. Where appropriate arranging for Building Surveyors to prepare Schedules of Dilapidations
  • Accounting to the client including provision of VAT reports
  • Continually monitoring all aspects and looking for opportunities to add value or save costs.

Gary Robinson MRICS

Partner
about gary

Gary’s easy manner and fair approach have engendered many a good relationship with tenants over the years, while he seeks to look after the landlord’s interests, providing property owners and investors with a complete property management service.  He is an experienced landlord and tenant surveyor supervising almost all rent reviews and lease negotiations for his management clients. He is also a qualified risk assessor.

Gary’s easy manner and fair approach have engendered many a good relationship with tenants over the years, while he seeks to look after the landlord’s interests, providing property owners and investors with a complete property management service.  He is an experienced landlord and tenant surveyor supervising almost all rent reviews and lease negotiations for his management clients. He is also a qualified risk assessor.

Janet Young MRICS

Associate Partner
about janet

Janet is well established property manager in the north east. Janet has worked for both national and regional Chartered Surveying firms and adds her wealth of experience to the Johnson Tucker Property Management team.

Within an expanding property management department, Janet’s experience is essential; managing shopping centres, multi let properties and residential blocks. As well as looking after the landlords interests Janet has developed a good working relationship with tenants, contractors and other property professionals.

Janet is well established property manager in the north east. Janet has worked for both national and regional Chartered Surveying firms and adds her wealth of experience to the Johnson Tucker Property Management team.

Within an expanding property management department, Janet’s experience is essential; managing shopping centres, multi let properties and residential blocks. As well as looking after the landlords interests Janet has developed a good working relationship with tenants, contractors and other property professionals.

Lisa Nellist

Office & Accounts Manager
about lisa

Lisa has worked with David, Andrew and Gary for over 10 years and has in excess of 15 years in the property industry. She began her career working in the construction industry for a well established quantity surveyor in the North East.

Lisa has worked with David, Andrew and Gary for over 10 years and has in excess of 15 years in the property industry. She began her career working in the construction industry for a well established quantity surveyor in the North East.

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